Privacy Policy

The Privacy Policy is part of the General Conditions that govern this website.

VERSION 09/25/2019

Who is responsible for the processing of your data?

Lda. Rosa Ruiz Galvez
DNI: 22.131.286-L
Collegiate No.: 4277

You can go in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes.

If you are one of the following groups, consult the information below:

Web or Email Contacts

What data do we collect through the Web?
We can treat your IP, which operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, you will identify yourself so that we can contact you, if necessary.

Answer your queries, requests or requests.
Manage the requested service, answer your request, or process your request.
Information by electronic means, related to your request.
Commercial information or events by electronic means, provided there is express authorization.
Carry out analyzes and improvements on the Web, on our products and services. Improve our commercial strategy.

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the send button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content. of the clause attached to said form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not check the Acceptance of the Privacy Policy checkbox, the sending of the information will not be allowed. It usually has the following formula: “[ ] I am over 14 and I have read and accept the Privacy Policy.”

Newsletter Contacts

What data do we collect through the newsletter?
On the Web, it is allowed to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

We will only store your email in our database, and we will proceed to send you emails periodically, until you request unsubscription, or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

Manage the requested service.
Information by electronic means, related to your request.
Commercial information or events by electronic means, provided there is express authorization.
Perform analysis and improvements in sending mailings, to improve our business strategy.

The acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “[ ] I am over 14 and I have read and accept the Privacy Policy.”

Customers

For what purpose do we process your personal data?
At FARMACIA LOS ALMENDROS we will process your personal data for the following purposes:

Manage the contractual relationship and the provision of the services requested by the client.
Carry out all those administrative, fiscal and accounting procedures necessary to comply with our contractual commitments and fiscal and accounting obligations.
In cases of direct debit, FARMACIA LOS ALMENDROS will manage the collection in the account indicated for this purpose and indefinitely, as long as the relations between both parties continue, through the receipts corresponding to the payment of the services provided by FARMACIA LOS ALMENDROS.

How long will we keep your personal data?

Your personal data will be kept for the duration of the service.

Once the provision of the service has ended, your data will be kept for a period of 5 years, after which it will be securely destroyed by virtue of Law 41/2002 of November 14, on patient autonomy and rights and obligations regarding of information and documentation.

Your data processed for sending advertising and promotions of FARMACIA LOS ALMENDROS will be kept until the consent granted is revoked.

What is the legitimacy for the treatment of your data?

Execution of a service provision contract.

Explicit/express consent of the interested party:

The treatment of your data is legitimized in the consent granted by the client when requesting the provision of services to FARMACIA LOS ALMENDROS
Sending information about the different services offered by FARMACIA LOS ALMENDROS is based on the consent of the interested party.

Compliance with a legal obligation

The management of the collection of the receipts corresponding to the payment of the services provided is covered by Law 16/2009 on Payment Services.

To which recipients will your data be communicated?

The personal data collected will be treated exclusively for the proper performance of the service.

Within the framework of the functions of inspection, evaluation, accreditation and planning, the duly accredited technical staff will have access to your data in the fulfillment of their functions of verifying the quality of the service, the respect of their rights or any other obligation of the company in relation to customers and users or the Public Administration itself.

Providers

What data do we use as a provider?

Information by electronic means, related to your request.
Commercial information or events by electronic means, provided there is express authorization.
Manage the administrative, communications and logistics services performed by the Responsible Party.
Billing.
Carry out the corresponding transactions.
Billing and declaration of timely taxes.
Control and recovery procedures.

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products by any means.

Contacts Social Networks

What data do we use from social networks?

Answer your queries, requests or requests.
Manage the requested service, answer your request, or process your request.
Relate to you and create a community of followers.

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook
http://www.facebook.com/policy.php?ref=pf

Instagram
https://help.instagram.com/155833707900388

Twitter
http://twitter.com/privacy

LinkedIn
http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

pinterest
https://about.pinterest.com/en/privacy-policy

Google*
http://www.google.com/intl/es/policies/privacy/
*(Google+ and YouTube)

How long will we keep personal data?

We can only consult or delete your data in a restricted way by having a specific profile. We will treat them for as long as you leave us following us, being friends or giving "like", "follow" or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

Jobseekers

What data do we use from your CV?

Organization of selection processes for hiring employees.
Appoint you for job interviews and evaluate your candidacy.
If you have given us your consent, we can transfer it to collaborating or related companies, with the sole purpose of helping you find employment.
If you check the privacy policy acceptance checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes.
Likewise, we inform you that one year after receiving your curriculum vitae, we will proceed to its safe destruction.

The legal basis is your unequivocal consent, when you send us your CV.

Do we include personal data of third parties?
No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise exempt us from any responsibility for the breach of this requirement.

And data of minors?
We do not process data of children under 14 years of age. Therefore, refrain from providing them if you are not of that age or, where appropriate, from providing data from third parties who are not of that age. FARMACIA LOS ALMENDROS disclaims any liability for failure to comply with this provision.

Will we communicate electronically?

They will only be made to manage your request, if it is one of the means of contact that you have provided us.
If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Agency of the Tax Administration and to banks and financial entities for the collection of the service provided or product purchased as well as to those in charge of the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose an application, website, platform, bank card, or some other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us.

Any international transfer of data when using American applications will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

To know if we are treating your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted to us.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
To port your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. It is only valid in certain cases.
To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not attended you correctly.
To revoke consent for any treatment for which you have consented, at any time.
If you change any data, we appreciate you letting us know so we can keep it updated.

Do you want a form for the exercise of Rights?

We have forms for the exercise of your rights, request them by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
These forms must be signed electronically or be accompanied by a photocopy of the DNI.
If someone represents you, you must attach a copy of their ID, or sign it with their electronic signature.
The forms can be submitted in person, sent by letter or by mail to the address of the Responsible at the beginning of this text.

How long does it take to answer the Exercise of Rights?
It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we treat cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.

How long are we going to keep your personal data?

Personal data will be kept as long as you continue to be linked with us.
Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them in accordance with the limitation period for legal actions.
The data processed will be kept as long as the aforementioned legal periods do not expire, if there is a legal maintenance obligation, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.
We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to deal with possible claims.
In each treatment or type of data, we provide you with a specific period, which you can consult in the following table:

Data collection and intended use
The collection of personal data occurs through the completion of the information/contact request form "CONTACT US", which appears on the website, or through the purchase process of the virtual store by registering in the area "CREATE A CUSTOMER ACCOUNT”. The effective transmission of the data takes place when the user presses the "SEND" or "REGISTER" button found in said processes. The data requested is adequate, pertinent and not excessive in relation to the scope, purposes and specific, explicit and legitimate services/products of FARMACIA LOS ALMENDROS. The user must fill in the forms with true, exact, complete and up-to-date data, being liable for any damages that may be caused due to the defective completion of the form with false, inaccurate, incomplete or out-of-date data. The purpose and uses are limited to the following typology: maintenance of the business relationship of sale (customer registration; purchase process, sales and after-sales service, and referral of commercial information = if "check" is performed on the function I want receive news) and customer service or request for information (contact form).

A. Data of Companies and Individuals
Both the data of companies, as well as individuals, as well as those of the contact person of the merchants/companies that FARMACIA LOS ALMENDROS could receive through the process of registering the sale will be treated with the purpose of sending commercial information about the services /products loaned and marketed by FARMACIA LOS ALMENDROS, current and future, that may be of interest to you, if you "check" the "I want to receive news" function. It will be understood expressly accepted the processing of data for the purposes indicated above, when pressing the "REGISTER" button that appears in the purchase process form. The data collected through the contact form will be used for the exclusive purpose of responding to the request for information sent and may be used later to send newsletters and commercial information on services/products of FARMACIA LOS ALMENDROS, in accordance with the terms expressed in the following section.

B. Data processing for sending newsletters/newsletters and in the purchase process

FARMACIA LOS ALMENDROS may use the identification data of the people registered in the purchase process (name and surname, address, telephone and email), who thus "check" in the corresponding box, for sending newsletters and information commercial of own services/products marketed by FARMACIA LOS ALMENDROS, and related to the product scope of its activity.

The processing of data with all the purposes indicated above in accordance with the requirements of article 21 of Law 34/2002, on Services of the Information Society and Electronic Commerce, for sending commercial communications will be understood to be expressly accepted. by email and other equivalent electronic means. Users may oppose the processing of their data for the purposes indicated above, by writing to the address of Tole y Ruiz, C.B Avenida Los Almendros, 17 03501 Benidorm (Alicante), proving their identity (ID photocopy), or by answering to the electronic message received with the subject "NO ADVERTISING" or "UNSUBSCRIBE", or through the procedure that FARMACIA LOS ALMENDROS enables in each case for the exercise of this right of opposition through external tools/applications such as "mailchimp" or similar.

Security measures
FARMACIA LOS ALMENDROS has adopted the personal data protection security levels required by current legislation on data protection, installing the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access and other possible risks.

Likewise, FARMACIA LOS ALMENDROS undertakes to comply with the obligation of secrecy regarding the data contained in the automated files established in the applicable data protection legislation. In particular, FARMACIA LOS ALMENDROS informs that it has signed the relevant confidentiality and data protection agreements with third parties that have access to personal data, in compliance with the provisions of article 12 of the LOPD, committing these third parties to treat the data with the sole purpose of providing the services contracted by FARMACIA LOS ALMENDROS and to adopt the computerized, organizational and any other security measures that may be required in each case.

It is reported that the collection of data on the web is carried out in a technological environment that applies high levels of security and confidentiality in the transmission of information. However, the User must be aware that security measures on the Internet are not impregnable.

Exercise of rights of access, rectification, cancellation and opposition
The user or person who represents him may at any time exercise the right of access, rectification, cancellation and, where appropriate, opposition in accordance with the provisions of the LOPD and other regulations applicable to that effect, these rights can be made effective through a communication written address to Tole y Ruiz, CB Avenida Los Almendros, 17 03501 Benidorm (Alicante), in which the identity of the user is proven, or to the electronic address info@farmacialosalmendros.com

FARMACIA LOS ALMENDROS reserves the right to modify this data privacy policy to adapt it to new legislation and jurisprudence, as well as to interpretative criteria of this regulation that are published by the Spanish Agency for Data Protection. In this case, FARMACIA LOS ALMENDROS will announce said changes on the website well in advance of their implementation.